Extra Hosting Services: Directory Protection and Backups with EB IT Support LTD

Extra Hosting Services: Directory Protection and Backups with EB IT Support LTD

Protect sensitive directories and manage backups for your hosting account directly from your control panel.


1. Directory Protection

Password-protect specific folders within your home directory to secure sensitive data or restrict access to certain areas of your site.

How to Add Directory Protection

  1. Log in to your hosting control panel:
  2. Navigate to Directory Protection > Add Directory Protection.
  3. Fill in the required details:
    • Path: Enter the folder path relative to your home directory.
      • If the folder doesn’t exist, it will be created automatically.
    • Username: Choose a custom username for accessing the folder.
    • Password: Set a strong password for added security.
    • Description/Reason: Optionally, provide a short description or reason for protecting the directory (visible during login).
  4. Click Save to apply the protection.

Note: By default, statistics pages (e.g., /goaccess/) are automatically password-protected using your account username and password.


2. Path Options

Customize options for specific directories to enhance functionality or presentation.

Common Path Options

  1. Directory Browsing: Enable or disable the ability to list the contents of a folder in the browser.
  2. Custom Error Documents: Set custom error pages (e.g., 404.html or 500.html) for a more user-friendly experience.

How to Configure Path Options

  1. Navigate to Path Options in the control panel.
  2. Select the desired directory and apply the desired settings.
  3. Save your changes.

3. System Log

The system log allows you to view actions performed in the hosting interface.

How to Access Logs

  1. Go to System Logs in your control panel.
  2. Review logs based on the log-level setting configured by the administrator.

Logs provide transparency and help you monitor changes or actions taken on your account.


4. Backups

If enabled by the administrator, you can schedule manual backups of your data directly from the control panel.

How to Schedule a Backup

  1. Navigate to Backup > Schedule Backup.
  2. Choose the directory where the backup file will be stored.
  3. Click Schedule Backup to initiate the process.

Important:

  • Once a backup is scheduled, the system will queue the job, and it may take some time depending on the amount of data.
  • The backup file will be stored in the specified directory within your home directory.

Best Practice: Password-protect the destination directory to ensure the safety of your backup files.


Backup Responsibilities

The backup feature is intended to help users meet GDPR compliance by providing access to all stored data. However, regular backups and snapshots are the responsibility of the system administrator. Contact your administrator if you require automated or frequent backups.


Tips for Managing Security and Backups

  • Always use strong passwords for directory protection.
  • Regularly update and review your system logs for unusual activity.
  • Ensure sensitive backup files are stored in protected directories.

By following these steps, you can secure your directories and ensure you have access to important backups when needed. For additional help, visit our support portal.


This guide provides clear and actionable instructions for managing directory protection and backups on EB IT Support LTD's platform. Let me know if further refinements are needed!

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