📢 Important Announcement: Upcoming Closures & Holiday Information

📢 Important Announcement: Upcoming Closures & Holiday Information

Dear Customers,

We’d like to inform you of our upcoming closures to help you plan any support or services you may need:

πŸŽ„ Christmas & New Year Break
We will be closed from 23rd December 2024 to 6th January 2025. During this time, we won’t be processing tickets, ordering parts, or scheduling repair call-outs.

πŸ”§ Temporary Call-Out Closure
Additionally, we will be unavailable for call-outs from 13th January 2025 to 18th January 2025.

What You Need to Know:

  • 🚚 Parts Ordering:
    Repairs requiring parts need orders placed as soon as possible since parts can take up to 7 working days to arrive.

  • πŸ› οΈ Repair Scheduling:
    On-site repairs will resume starting from 6th January 2025.

  • 🌐 Website Design & Development:
    Website projects will begin or resume from 6th January 2025 at the earliest. However, we can still proceed with website development until 23rd December 2024 if we have a rough plan or idea in place. Call us today to arrange a planning meeting!

πŸ“ž For any questions or to make arrangements before the closures, please don’t hesitate to get in touch:
Phone: 01205 627240
Email: support@eb-it.uk

Thank you for your understanding, and we wish you a joyful holiday season!

  • The EB IT Support LTD Team

    • Related Articles

    • How to locate your serial number/model number of your laptop

      On every laptop you can find the model number and serial number on a white label on the bottom of the laptop. Here are a few examples On this label is 2 important details that EB IT Support LTD technicans will need when it comes to repairs and part ...
    • How do i edit my website files?

      Alternatively, you can access your website files by logging into FTP. FTP Access Details Address: Depending on your assigned server: Server 1: ftp.eb-it.uk Server 2: server2.ebithost.co.uk Port: 21 Username: Your FTP username Password: Your FTP ...
    • Extra Hosting Services: Directory Protection and Backups with EB IT Support LTD

      Protect sensitive directories and manage backups for your hosting account directly from your control panel. 1. Directory Protection Password-protect specific folders within your home directory to secure sensitive data or restrict access to certain ...
    • Connecting Phone Extension to Mobile Phone

      Step 1: Download the Zoiper App from your phones App Store: Android | Google Play Store: https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en&gl=US&pli=1 Apple | App Store: ...