Welcome to EB IT Support LTD! To ensure your domain works seamlessly with our hosting and email services, you’ll need to set up the following DNS records.

Step 1: Access Your Domain's DNS Settings

Log in to your domain registrar's control panel (e.g., GoDaddy, Namecheap) and navigate to the DNS Management or Name Server Settings section.

Step 2: Add These Records

SPF Record

This record helps verify your email authenticity and prevent spoofing. Add a TXT record with the following details:

• Name/Host: @
• Type: TXT
• Value:

  plaintext
  Copy code
  v=spf1 ip4:54.37.245.67 include:server2.ebithost.co.uk include:eu.zcsend.net include:spf.protection.outlook.com -all
  

DKIM Record

This record enhances email security. Add a TXT record for DKIM:

• Name/Host: default._domainkey
• Type: TXT
• Value:

  plaintext
  Copy code
  v=DKIM1; k=rsa; p=PUBLIC_KEY
  

  (Replace PUBLIC_KEY with the DKIM public key provided in your control panel.)

CNAME for Webmail Access

Set up a CNAME record to allow easy access to webmail:

• Name/Host: webmail
• Type: CNAME
• Value: server2.ebithost.co.uk

Step 3: Verify Your Records

Once added, DNS propagation can take up to 48 hours. You can verify your records using tools like MXToolbox DNS Checker.

Need Help?

Visit our support portal for detailed guides and support. Our team is also happy to assist—reach us at support@eb-it.uk.

Thank you for choosing EB IT Support LTD!

Best regards,
The EB IT Support LTD Team

2. Preconfigured Templates in the Control Panel

Provide a "DNS Setup Guide" section in your hosting control panel, where users can copy the required DNS records directly.

• Include:
  • Pre-filled values for SPF, DKIM, and webmail CNAME records.
  • Automated DNS verification tools.

3. Automated DNS Configuration for Integrated Domains

If you have API integrations with popular registrars (like Namecheap, Cloudflare, or GoDaddy), allow users to click a button that automatically applies the DNS settings.

4. Onboarding Wizard

Integrate an onboarding wizard into your control panel.

• Step 1: Explain SPF, DKIM, and TXT records.
• Step 2: Show records with easy "Copy" buttons.
• Step 3: Provide a tool to test DNS propagation.

5. Offer Managed DNS Services

For users who find DNS setup challenging, offer a managed DNS service where EB IT Support LTD configures the records for them.

By combining automation with clear, user-friendly instructions, you can make DNS setup straightforward and encourage users to get their domains configured properly.